1 / 13StarBBQ™ 24" Charcoal Smoker with Hood & Cart
★★★★☆4.4 · 5 reviewsKey features
- Smoker Hood Included
- ExGrate System
- Heavy-Duty Cart
- 24-Inch Cooking Surface
- Heavy-Gauge Steel Construction
- Covered by our warranty — see details
Description
Specifications
| Collection | Charcoal Combo Grillers |
|---|---|
| Width | 24" |
| Dimensions | 24 inch |
| Fuel Type | Charcoal/Wood |
| Material | Heavy-Gauge Steel |
| Installation | Freestanding |
| Weight | 145 lbs |
| Brand | Sunstone |
| Warranty | View warranty |
Documents (1)
Warranty
Warranty
Coverage depends on the product. The warranty page lists every term — read it there instead of a shortened line on this page.
Shipping & returns
Shipping & Delivery
All orders ship free to the 48 contiguous United States. We can ship products anywhere in the contiguous United States.
Larger (freight) shipments are curb-side only. A signature and possibly assistance may be required for unloading. We will work with you to arrange a delivery date and time, but the final details will be between you and the freight carrier.
IMPORTANT: ALL LTL DELIVERIES ARE CURBSIDE UNLESS WHITE GLOVE FEES ARE PAID. All reports of damage must be made within 48 hours after delivery.
Receiving Your Shipment
If you received an item that appears to have been damaged in-transit, call us immediately at 888-934-9449 or 512-487-5116, preferably while the driver is still there.
Inspect all freight before signing the driver's receipt. If damage is found, do not reject the shipment — note the damage on the receipt and contact us. For concealed damage, a claim must be filed within 48 hours of delivery.
FedEx and UPS claims are usually resolved within 14 business days. Freight shipper claims may take up to 120 calendar days.
Returns & Exchanges
Returns are accepted within 60 days of original purchase, in original packaging and unused, for a full refund minus a 15% Restocking Fee.
Items cannot have been installed or used. Customer is responsible for all return freight charges, unless the error is on our part. All returned goods must be in new condition and in original cartons, well packed.
We highly recommend insuring products when shipping back to us. Returns will be rejected if the product is received damaged.
Customer reviews
About our reviews: Reviews are collected from verified direct customers as well as sourced from our authorized dealer network, including Home Depot, Lowe's, Amazon, and other premium Sunstone dealers — ensuring a broad, authentic representation of real customer experiences.
This 24-inch charcoal smoker is a beast! The heavy-gauge steel feels incredibly robust, and the ExGrate system makes managing the coals a breeze for long smokes. My only slight complaint is that the heavy-duty cart, while sturdy, was a bit fiddly to assemble solo.
Wow, what a fantastic smoker! The 24-inch cooking surface is perfect for feeding my whole family and then some. The smoker hood really helps maintain consistent temperatures, and the quality of the heavy-gauge steel is evident from the moment you unbox it. My briskets have never been better!
I've been looking for a serious charcoal smoker for ages, and this Sunstone unit delivers. It's a heavy piece of equipment at 145 lbs, but that just speaks to its solid construction. See warranty details
The StarBBQ smoker does a great job, no doubt. The ExGrate system is a nice touch for ash management, and the overall build quality with the heavy-gauge steel is impressive. It's a significant investment at this price point, but it feels like it will last a lifetime.
I'm really happy with the flavor I'm getting from this 24-inch smoker. The smoker hood helps keep the heat locked in, and the heavy-gauge steel construction feels built to last. Assembly of the cart and smoker took a bit longer than I expected, but the end result is worth it.
Questions & answers
5 questions answered
Austin Outdoor Kitchens support team
Austin Outdoor Kitchens support team
Austin Outdoor Kitchens support team
Austin Outdoor Kitchens support team
Austin Outdoor Kitchens support team
